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Tender Engineer - with French language


Rotterdam , Netherlands
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

Why Tender Department

BYD Europe BV offers a full line of BYD electric vehicles of which Electric Buses are the most important product. The E-Buses are mainly sold to large parties such as municipalities, airports, and public transport companies through a tender in Europe, including but not limited to Benelux, Germany, Iberia, Nordics.

The Tender team is the key to winning new projects and growing BYD business in Europe. In order to win tenders, it is crucial that we are able to distinguish BYD from the other bidders, whilst complying with the regulations and specific requirements. As Tender Engineer, you will analyze and coordinate the tender documentation flow between several departments to create the best possible offer. In this position, you will have to be able to switch focus quickly, balance several tasks with tight deadlines and communicate in a diplomatic and energetic manner.

Job details.

Department

Tender

Position

Full time


Responsibilities

To succeed in the Tender evaluation phase, you will:

  • Translate, analyze and summarize initial government or public transport operator tender inquiry
  • Lead, monitor and smoothen communication between Sales managers, R&D Engineers, A/S Engineers, Legal & Finance team colleagues during tender evaluation phase
  • Collect and analyze evaluation forms
  • Share expertise and constructive feedback during the tender SWOT evaluation process.

To succeed in Tender preparation phase, you will:

  • Handle multiple tasks with various deadlines in several tenders simultaneously by coordinating tender documentation between all parties
  • Propose and push forward innovative solutions to secure a balance between the client`s inquiry and BYD`s offer
  • Together with the R&D team translate the technical information into concrete, easily readable and distinctive offer for the client
  • Together with Sales team formulate the quotation strategy
  • Collect, analyze and summarize tender documentation from all included parties and submit to the client
  • Communicate with the client about possible questions and further price offer negotiations
  • Prepare monthly reports.


About the perfect candidate

Your profile:

  • Education in technical studies; mechanical, electrical or automotive engineering education
  • 3 years of working experience in a similar, commercial or technical role, preferably in the automotive industry
  • Excellent English and French language skills
  • Relevant working experience in public transport tender, bidding process, procurement or sourcing field will be considered as an advantage
  • Able to prioritize and work independently, with efficient time management skills
  • Able to analyze large amounts of information with an eye on detail;
  • Able to multitask between several tenders and in various project stages simultaneously
  • Strategically thinking and ability to act tactical when communicating with stakeholders.


We offer

We offer:

  • Job in a fast-growing company which embodies sustainable and forward-thinking technology
  • Performance and experience based competitive remuneration, commuting allowance, sales commission based on KPI`s, relocation allowance in case of moving from outside of Netherlands
  • Team building events and employee learning opportunities.

Interested?

Apply directly via the form below


Your personal information

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HR Info team

career.eu@byd.com

Subject: Tender Engineer - with French language - Rotterdam Netherlands - Tender

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Quality Control & Product Manager - Forklifts


Rotterdam , Netherlands
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

The Quality Control and Product Manager will be part of BYD Electric Forklift Division in Europe.

As an experienced forklift specialist, the Quality and Product Manager will be responsible for quality control at the Forklift workshop in the Netherlands, as well as product improvement and new product development in collaboration with the factory. He/she will play a pivotal role, communicating daily with the After-sales department, the R&D team and the China quality department at the factory, as well as with dealers, forklift components suppliers, and customers.

Job details.

Department

Industrial vehicles - Forklifts

Position

Full time


Responsibilities

As Quality Control Manager your key responsibility areas and tasks will be:

Quality Control on PDI – Quality Improvement

  • Conduct quality control on the PDI work carried out at the BYD forklift workshop;
  • Give training to the mechanics who are performing the PDI work and improve PDI procedures;
  • Generate reports on quality issues discovered during the PDI process;
  • Liaise with after-sales managers to analyze quality issues discovered in the field and report to the factory for final product improvement;
  • Ensure effective communication between Europe Quality control and China factory.

New Product Development for the European market

  • Provide product and market report on new product development needs;
  • Define the technical requirements of the new product;
  • Factory visits to carry out tests on new products and product improvements before mass production;
  • Responsible for manuals/literature/training manuals for new products in local languages;
  • Take part in strategic decision making for product range expansion within Europe.

Technical assistance

  • Stay up to date of all technical developments in order to assist with complex problems and optimize processes;
  • Share knowledge and expertise with all after-sales and supporting staff.


About the perfect candidate

You have:

  • Profound management experience in quality control and product development, forklift background obligatory;
  • Technical education, preferably Mechanical or Electrical or Automotive Engineering;
  • Excellent English language skills, other European languages will be considered as an advantage;
  • Strong leadership skills, experience in managing a multi-cultural team;
  • Excellent communication and problem-solving skills
  • Able to work under pressure with result-driven mindset;
  • Willing and able to travel on a regular basis.


We offer

We offer:  

  • Job in a fast-growing company and industry which represents innovative sustainable technology;
  • Performance and experience based competitive remuneration, commuting allowance;
  • Team building events & employee learning opportunities.

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
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Phone number
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Important attachments

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HR Info team

career.eu@byd.com

Subject: Quality Control & Product Manager - Forklifts - Rotterdam Netherlands - Industrial vehicles - Forklifts

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Technical Project Manager - with German language


Rotterdam , Netherlands
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

The Technical Project Manager operates on the cross lines of the Project Management and Sales teams. He/she reports to the Project Manager Europe and works closely together with the Sales Manager – Germany.

The Technical Project Manager has a thorough understanding of all stages of project management and has demonstrable experience with the execution of multiple complex projects in accordance with contractual obligations. Project Manager Europe will give support to the sales team by maintaining a collaborative relationship with the customers and by giving assistance during the tender process.

Job details.

Department

Project Management

Position

Full time


Responsibilities

Technical Project Manager key responsibilities will be:

  • Coordination of all projects in the German Market;
  • Project reporting and contract administration;
  • Setting up the project management structure and working method together with the Project Manager Europe;
  • Provide support during the tender process.

Daily tasks:

  • Develop a trusted, collaborative partnership with the customer;
  • Coordinate all projects in the region and ensure information flow to all internal stakeholders;
  • Keep updated on status and KPI’s of the projects and issue reports;
  • Identify the risks and problems of the projects and communicate with sales and project management;
  • Assist in managing customer expectations;
  • Assist in managing contractual obligations, performance levels, and service levels;
  • Support the program manager in controlling and ensuring final customer acceptance;
  • Assist the tender team in drafting and submitting bids for tenders in Germany


About the perfect candidate

Required skills, qualifications and experience

  • 5+ years of experience in a Project Management or similar roles with proven success records of managing multiple projects/customers of varying sizes in parallel;
  • Solid knowledge of the automotive, preferably the E-Bus market;
  • Bachelor’s degree in electrical, mechanical or automotive engineering;
  • Strong and effective written, verbal and interpersonal communication skills in English and German;
  • A proactive and collaborative approach to problem-solving;
  • Demonstrated experience in working with an international team;
  • Must be team-oriented, possess a positive attitude and work well with others.

Nice to have skills, qualifications, and experience

  • Relevant experience in similar B2B sectors;
  • Other European language skills;
  • Experience with High Tech Start-up / Electric Vehicles / Alternative Energy / Batteries.


We offer

We offer:

  • Job in a fast-developing company which embodies sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, sales commission based on KPI`s
  • Team building events and employee learning opportunities.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Project management / EV / Electrical vehicles / engineering/ German /Germany / Remote / Mechanical engineering / electrical engineering / automotive engineering / automotive market/

Interested?

Apply directly via the form below


Your personal information

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E-mail address
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HR Info team

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Subject: Technical Project Manager - with German language - Rotterdam Netherlands - Project Management

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Technical Project Manager - with German language


Remote working , Germany
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

Location is flexible within Germany, remote work from home office & frequent travels within Germany apply.

We also offer the option to relocate to the Netherlands, in that case, the job location would be in the BYD Europe office in Schiedam Netherlands.

The Technical Project Manager operates on the cross lines of the Project Management and Sales teams. He/she reports to the Project Manager Europe and works closely together with the Sales Manager – Germany.

The Technical Project Manager has a thorough understanding of all stages of project management and has demonstrable experience with the execution of multiple complex projects in accordance with contractual obligations. Project Manager Europe will give support to the sales team by maintaining a collaborative relationship with the customers and by giving assistance during the tender process

Job details.

Department

Project Management

Position

Full time


Responsibilities

Technical Project Manager key responsibilities will be:

  • Coordination of all projects in the German Market;
  • Project reporting and contract administration;
  • Setting up the project management structure and working method together with the Project Manager Europe;
  • Provide support during the tender process.

Daily tasks:

  • Develop a trusted, collaborative partnership with the customer;
  • Coordinate all projects in the region and ensure information flow to all internal stakeholders;
  • Keep updated on status and KPI’s of the projects and issue reports;
  • Identify the risks and problems of the projects and communicate with sales and project management;
  • Assist in managing customer expectations;
  • Assist in managing contractual obligations, performance levels, and service levels;
  • Support the program manager in controlling and ensuring final customer acceptance;
  • Assist the tender team in drafting and submitting bids for tenders in Germany


About the perfect candidate

Required skills, qualifications and experience

  • 5+ years of experience in a Project Management or similar roles with proven success records of managing multiple projects/customers of varying sizes in parallel;
  • Solid knowledge of the automotive, preferably the E-Bus market;
  • Bachelor’s degree in electrical, mechanical or automotive engineering;
  • Strong and effective written, verbal and interpersonal communication skills in English and German;
  • A proactive and collaborative approach to problem-solving;
  • Demonstrated experience in working with an international team;
  • Must be team-oriented, possess a positive attitude and work well with others.

Nice to have skills, qualifications, and experience

  • Relevant experience in similar B2B sectors;
  • Other European language skills;
  • Experience with High Tech Start-up / Electric Vehicles / Alternative Energy / Batteries.


We offer

We offer:

  • Job in a fast-developing company which embodies sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, sales commission based on KPI`s
  • Team building events and employee learning opportunities.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Project management / EV / Electrical vehicles / engineering/ German /Germany / Remote / Mechanical engineering / electrical engineering / automotive engineering / automotive market/

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: Technical Project Manager - with German language - Remote working Germany - Project Management

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Tender Engineer - with German language


Rotterdam , Netherlands
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

Why Tender Department

BYD Europe BV offers a full line of BYD electric vehicles of which Electric Buses are the most important product. The E-Buses are mainly sold to large parties such as municipalities, airports, and public transport companies through a tender in Europe, including but not limited to Benelux, Germany, Iberia, Nordics.

The Tender team is the key to winning new projects and growing BYD business in Europe. In order to win tenders, it is crucial that we are able to distinguish BYD from the other bidders, whilst complying with the regulations and specific requirements. As Tender Engineer, you will analyze and coordinate the tender documentation flow between several departments to create the best possible offer. In this position, you will have to be able to switch focus quickly, balance several tasks with tight deadlines and communicate in a diplomatic and energetic manner.

Job details.

Department

Tender

Position

Full time


Responsibilities

To succeed in the Tender evaluation phase, you will:

  • Translate, analyze and summarize initial government or public transport operator tender inquiry
  • Lead, monitor and smoothen communication between Sales managers, R&D Engineers, A/S Engineers, Legal & Finance team colleagues during tender evaluation phase
  • Collect and analyze evaluation forms
  • Share expertise and constructive feedback during the tender SWOT evaluation process.

To succeed in Tender preparation phase, you will:

  • Handle multiple tasks with various deadlines in several tenders simultaneously by coordinating tender documentation between all parties
  • Propose and push forward innovative solutions to secure a balance between the client`s inquiry and BYD`s offer
  • Together with the R&D team translate the technical information into concrete, easily readable and distinctive offer for the client
  • Together with Sales team formulate the quotation strategy
  • Collect, analyze and summarize tender documentation from all included parties and submit to the client
  • Communicate with the client about possible questions and further price offer negotiations
  • Prepare monthly reports.


About the perfect candidate

Your profile:

  • Education in technical studies; mechanical, electrical or automotive engineering education
  • 3 years of working experience in a similar, commercial or technical role, preferably in automotive industry
  • Excellent English and German language skills; 
  • Relevant working experience in public transport tender, bidding process, procurement or sourcing field will be considered as an advantage
  • Able to prioritize and work independently, with efficient time management skills
  • Able to analyze large amounts of information with an eye on detail;
  • Able to multitask between several tenders and in various project stages simultaneously
  • Strategically thinking and ability to act tactical when communicating with stakeholders.


We offer

  • Job in a fast-growing company which embodies sustainable and forward-thinking technology
  • Performance and experience based competitive remuneration, commuting allowance, sales commission based on KPI`s, relocation allowance in case of moving from outside the Netherlands 
  • Team building events and employee learning opportunities.

Apply by sending your CV & Motivation letter to career.eu@byd.com

Please note that position is open for candidates living in Europe with valid residence permits.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Tender/ Bidding/ Quotation/ Electrical vehicles / Automotive / project management / French/ German/ / Bus / procurement / sourcing / public transport

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: Tender Engineer - with German language - Rotterdam Netherlands - Tender

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Key Account Manager e-Truck


Rotterdam , Netherlands
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

About the department & role:

BYD, the first and only company to provide new energy vehicle solutions in the world, is looking for a Key Account Manager for BYD Europe B.V. to encompass its ambitious expansion strategy. The role of the Key Account Manager is to maintain contacts with key largest clients in Europe, interested in converting its truck fleets into electric trucks and to ensure the company's sales objectives in the EU. You will be based in Schiedam, the Netherlands and will report directly to the Truck Director of BYD Europe BV.

Position Summary:

To implement an effective and sustainable Fleet Sales and Corporate Fleet Strategy for BYD Trucks on both a wholesale/retail level, in order to enhance overall sales and profitability in terms of key performance areas, achieving the sales objectives. You will also be responsible for developing and maintaining sustainable business relationships with key stakeholders to drive fleet sales business within the prescribed guidelines.

Job details.

Department

Industrial vehicles - Trucks

Position

Full time


Responsibilities

  • To increase direct and indirect sales to Fleet customers in accordance with defined targets, including the professional and customer-oriented management of the sales promotions, through actions such as: assisting dealers with Fleet training, introducing Dealers to customers, lead management, marketing activities, appropriate steering of Dealer activities/events. and implement a strategic business plan that ensures a strong presence in the market and achievement of the sales and margin targets
  • To assist dealers with Fleet training, introducing Dealers to customers, lead management, marketing activities, appropriate steering of Dealer activities/events
  • To define and build up business-to-business partnerships with Fleet and Direct customers, based on volume and renewing criteria. This includes customer support, acquiring new business, preparing proposals according to set guidelines, lead sales negotiations, manage and maintain a customer and key account management databases, organize customer-specific events
  • To solve or escalate any Dealer or fleet queries timely and in line with company policies and support in the timely resolution of such queries
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Report the pipeline status regularly; identify market development and market shifts and be aware of new products and competition status;
  • Identify customer required specifications, delivery times and costs

Reporting to:

  • e- Truck Director


About the perfect candidate

  • Minimum 3 years’ experience in a specialized field with automotive experience in commercial vehicles.
  • MBO+/HBO working and thinking level, acquired by education or work experience
  • High-level negotiation skills
  • Excellent English language skills
  • Highly skilled Excel, PowerPoint and Word user;
  • Excellent communication, presentation, and relationship-building skills
  • Willing to travel for at least 50 % of the time


We offer

  • Work in a rapidly growing company which embodies sustainable and forward-thinking technology
  • Performance and experience based competitive remuneration
  • Team building events and employee learning opportunities

Please note that the position is open for candidates living in Europe with a valid residence card. 

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: Key Account Manager e-Truck - Rotterdam Netherlands - Industrial vehicles - Trucks

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After Sales Manager e-Truck


Rotterdam , Netherlands
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

About the department & role:

BYD, the first and only company to provide new energy vehicle solutions in the world, is looking for a Truck After Sales Manager for BYD Europe B.V. to encompass its ambitious expansion strategy. The After-Sales Manager will be responsible for business strategy, parts, operations and customer service for after-sales in the EU. You will be based in Schiedam, the Netherlands and will report directly to the Truck Director of BYD Europe BV.

Position Summary:

To develop, with the assistance of e-Truck Director and other internal departments, the After Sales business for BYD Europe Truck division in order to provide the highest possible standard of customer service, revenue, and contribution in line with company objectives.

To support vehicle sales projects where service issues are involved.

Job details.

Department

Industrial vehicles - Trucks

Position

Full time


Responsibilities

  • To manage all Service and Technical aspects for the full range of BYD Truck product with the objective of achieving the set objectives
  • Plan, develop and monitor dealer’s service and parts. Evaluate once a year in dealership facilities the after-sales standards, including general equipment level
  • Formulate department business plan, develop and follow up operative planning and controlling
  • Assess Training needs of dealer network Technical and Non-Technical; together with BYD After Sales Specialist & Technical trainer, providing effective training to the retail network
  • Manage all aspects of customer and dealer complaints related to BYD Truck. Deal with any customer complaints, assisting dealers and finding solutions to these complaints
  • To define spare parts pricing, supported by BYD Parts Specialist in this function.
  • To examine and rectify, supported by BYD National After Sales Managers, any claim or incident covered by the warranty or the warranty of BYD original spare parts.
  • To administrate warranties, following the company procedures.
  • Ad interim National After Sales Manager for Benelux

Reports to:

  • E-Truck Director


About the perfect candidate

  • MBO+​/​HBO working and thinking level, acquired by education or work experience
  • Working experience in a similar role – essential
  • Proven knowledge of after-sales processes
  • Fluent spoken and written English
  • Systems skills: ERP, CRM, MS Office


We offer

  • Job in a fast-growing company which embodies sustainable and forward-thinking technology
  • Performance and experience based competitive remuneration
  • Team building events and employee learning opportunities

Please note that position is open for candidates living in Europe with valid residence cards. 

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Automotive/ after sales/ after market / engineering/ trucks/ electrical vehicles/

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
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Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: After Sales Manager e-Truck - Rotterdam Netherlands - Industrial vehicles - Trucks

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Electrical Engineer - with Chinese language


Rotterdam , Netherlands
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

The R&D department of BYD Europe plans the sustainable product and technology roadmap for Europe and works on developing advanced, full electric bus series which fulfill current and future European public transportation market needs. By cooperating with European leading suppliers, the R&D department continuously upgrades our design and engineering abilities for excellent product performance and quality.

Due to the increase of orders in Europe, BYD Europe is looking for an enthusiastic Electrical Engineer focusing on “Onboard Systems” for electric buses.

Job details.

Department

R & D

Position

Full time


Responsibilities

As Electrical Engineer your main field of work will be the onboard system.

Your key responsibilities will be:

Tender support

  • Interpretation of regulations and compliance assessment;
  • Understand and evaluate requests of electric systems from tender documents;
  • Establish communication with suppliers of Onboard Systems;

Technical docking with suppliers

  • Request technical information from suppliers;
  • Study of technical specifications of different systems;
  • Comprehension of functionality and performance of Onboard Systems;
  • Technical communication with suppliers to ensure fully understanding within a deadline.

Design support

  • Transfer systems information to R&D China;
  • Ensure R&D China fully understand functionality and performance of different systems;
  • Support R&D China during design process and finish technical docking;
  • Unite Chinese and local staff.


About the perfect candidate

  • Bachelor’s or Master’s degree in electrical engineering;
  • Affinity with electric mobility and a solid technical knowledge;
  • Excellent organizational and strong communication skills;
  • Excellent knowledge of English & Chinese language
  • Thinking outside the box and has a talent for problem solving;
  • A team player who likes to work in a multicultural environment;
  • Have no nine-to-five mentality


We offer

  • Job in a fast-developing company which embodies sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, commuting allowance;
  • Team building events and employee learning opportunities.

Please note that the position is open for candidates living in Europe with a valid residence card.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: Electrical Engineer - with Chinese language - Rotterdam Netherlands - R & D

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Forklift After Sales Specialist/ Inspecteur technique Forklift- France


France
Posted on Mon, 30 Mar 2020    Open till: Mon, 13 Apr 2020

Summary

Location – the job location is flexible within France. Although BYD has its subsidiary in France, remote work from home office and frequent travels within the region apply.

Why After-sales service department

The After-Sales Specialist is part of the After-Sales Service Team of the BYD Forklift Division in Europe. The After-Sales Specialist provides full after-sales support to the BYD Forklift Dealers in France, Luxemburg and French-speaking region in Belgium.

Job details.

Department

Industrial vehicles - Forklifts

Position

Full time


Responsibilities

  • Provide field support to BYD Forklift dealers in the abovementioned market and region – all after-sales inquiries;
  • Train & facilitate technical training activities for French-speaking dealers;
  • Warranty claim management of French-speaking dealers;
  • Technical communication / explanation / translation;
  • Perform customer visits with dealers regarding after-sales issues/support;
  • Assist with dealership appointments.
  • Make daily reports
  • Establish diagnoses mostly software settings
  • solve problems from a distance (Team Viewer)
  • Report and summarize on product to managers (aftersales, sales, product, factory…)
  • Support if needed in aftersales actions the final customer ( BYD’s Key account)
  • And other tasks asked by the manager



About the perfect candidate

Knowledge:

  • Electric and/or Electronic experience
  • Coming or not coming for Forklift is not the most important, but a beneficial +
  • Electrical and environment sensitivity
  • Experience in indirect distribution, proxy management

Relational skills:

  • Hands-on mentality and experienced in working on different levels and within various environments;
  • Proactive, professional and responsible attitude;
  • Excellent customer service skills;
  • Flexible and likes to work in a dynamic environment;
  • Self-starter with ability to work from home office
  • Methodic, pragmatic, dynamic
  • Able to travel frequently

Training: BAC Pro / BTS of a technical sector (industrial vehicles, automation, and equipment maintenance)

Experiences: Relevant work experience with after-sales of forklifts and warehouse equipment;

Languages: Proficient language skills in English and French;

Computer skills: basic use Windows and office tools

Other desired skills: Willing to travel within Western Europe;



We offer

  • Job in a fast-growing company which embodies sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, company car.
  • Team building events and employee learning opportunities.

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

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Subject: Forklift After Sales Specialist/ Inspecteur technique Forklift- France - France - Industrial vehicles - Forklifts

Working at BYD.

Working together towards a clean environment.

A career at BYD combines the energy and entrepreneurial spirit of a startup with the stability and power of a multinational company. Our mission is to create technological innovation for a better life and we passionately pursue our goal to change the world for the better every day.

Who we are.

What we're looking for.

Refine vacancies (9)
Tender Engineer - with French language
Tender
Rotterdam , Netherlands
Quality Control & Product Manager - Forklifts
Industrial vehicles - Forklifts
Rotterdam , Netherlands
Technical Project Manager - with German language
Project Management
Rotterdam , Netherlands
Technical Project Manager - with German language
Project Management
Remote working , Germany
Tender Engineer - with German language
Tender
Rotterdam , Netherlands
Key Account Manager e-Truck
Industrial vehicles - Trucks
Rotterdam , Netherlands
After Sales Manager e-Truck
Industrial vehicles - Trucks
Rotterdam , Netherlands
Electrical Engineer - with Chinese language
R & D
Rotterdam , Netherlands
Forklift After Sales Specialist/ Inspecteur technique Forklift- France
Industrial vehicles - Forklifts
France