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Regional After Sales Manager – Nordics – Commercial vehicles (EV Bus)


Stockholm , Sweden
Posted on Fri, 16 Aug 2019    Open till: Fri, 30 Aug 2019

Summary

Regional After Sales Manager – Nordics – Commercial vehicles (EV Bus)

Location, Sweden Stockholm or Norway Oslo area

Due to the expansion of our activities in the Nordic region, BYD Europe is looking for an enthusiastic and self-driven Regional After Sales Manager, reporting to the After Sales Manager Europe.

As the Regional After Sales Manager you establish and maintain the network of local service providers with a focus on high quality and mutual satisfaction. You act as the contact person for our customers; you fully understand their requirements and the terms of the service level agreements and as such assist in minimizing delivery and availability penalties. In your role of manager of the after-sales team in the region, you recruit and coach your team members and manage the team, while ensuring compliance with the local labor regulations. Finally, you see to it that the warranty procedure is carried out correctly and perform all administrative tasks needed.

Please note that as this is a field-based position, the candidate must be living within the defined region, or willing to relocate.

Job details.

Department

After-Sales

Position

Full time 40 h


Responsibilities

As Regional After Sales manager, you will be

Managing the BYD After Sales network

  • Select new Service Providers (SP) based upon the BYD selective criteria;
  • Implement the appointment of new SP including, but not limited to, signing SP contracts, negotiate conditions, training, spare parts, special tooling;
  • Maintain daily contacts with the SP on director/management level;
  • Ensure a quality level based upon customer requirements and predefined KPI’s;
  • Manage and improve SP satisfaction through periodical surveys.

Maintaining Customer Relationships

  • Daily contact person for customers on director/management level;
  • Measure and manage the quality level and meet customer & PTA service level requirements;
  • Manage and improve Customer Satisfaction by periodical surveys;
  • Minimize potential delivery & availability penalties.

Managing the after-sales team

  • Coordinate and manage the after-sales team in the area;
  • Set up the after-sales team in accordance with the current and future fleet size;
  • Ensure the development of the individual team members;
  • Unite Chinese and local staff;
  • Ensure compliance of local labor regulations.

Managing the Warranty procedures

  • Follow up on the Service Reports
  • Periodical meetings with SP regarding any related warranty performance.

Sales support

  • Support the sales team during tenders and project implementation;
  • Maintain customer relationship during the sales process for any after-sales activities;
  • Manage Customer expectations.


About the perfect candidate

Your profile:

  • Have experience as After Sales Manager within a mobility OEM (preferably with bus and/or trucks manufacturer)
  • Have affinity with electric mobility and a solid technical knowledge
  • Have proven leadership skills, the managerial experience is preferred
  • Are willing to travel on a frequent basis within the territory and abroad (including potential trips to China)
  • Have strong communication and negotiation skills and excellent knowledge of English as well as one of the Nordic region languages – Swedish, Norwegian, Danish or Finnish.
  • Thinking outside the box and has a talent for problem-solving
  • Are a team player who likes to work in a multicultural environment
  • Have no nine-to-five mentality


We offer

We offer:

  • Job in a fast-developing company which embodies sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, commuting allowance;
  • Team building events and employee learning opportunities.

Due to the high application volumes please note that only candidates who are selected to move to the next stage will be contacted by BYD within a three week period after submitting their application.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Interested?

Apply directly via the form below


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Subject: Regional After Sales Manager – Nordics – Commercial vehicles (EV Bus) - Stockholm Sweden - After-Sales

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Supplier Relationship Manager


Schiedam , Netherlands
Posted on Fri, 16 Aug 2019    Open till: Fri, 30 Aug 2019

Summary

Supplier Relationship Manager – Commercial Vehicles (full electric Bus)

BYD Europe is looking for an enthusiastic and self-driven Supplier Relationship Manager to build and manage the relationship with companies that supply products and services for electric commercial vehicles (eBus). The Supplier Relationship Manager reports to the Sourcing Manager of the Sourcing division in China, and to the R&D Manager in the Netherlands.

As Supplier Relationship Manager you support the sourcing manager to develop and maintain a network of global suppliers of the highest-quality raw materials, goods or services at the best possible price for electric commercial vehicles. You negotiate contract conditions and ensure that suppliers meet or exceed their contractual obligations by delivering quality products and services on time.

As Supplier Relationship Manager you are familiar with the commercial vehicle/Bus market conditions and industry trends and you are able to negotiate and collaborate with suppliers at many different levels and located in different countries. This requires good presentation and communication skills, as well as good analytical qualities to monitor and review the suppliers’ operational and financial performance. You are a team player, working closely together with colleagues in purchasing, quality, manufacturing, and logistics to understand and meet the requirements and expectations of the suppliers’ performance.

Job details.

Department

R & D

Position

Full time 40 h


Responsibilities

As Supplier Relationship Manager your main job areas will be:

Supplier Induction

  • Conduct research and execute analyses of industry and market trends on a regular basis, making suggestions to sourcing manager for best practices;
  • Search and evaluate suppliers complying with technical specifications and meeting the organization's quality standards;
  • Negotiate contract terms with suppliers together with sourcing team


Performance Management

  • Enhance supplier relationships by developing and continually improving supplier processes;
  • Track and analyze supplier’s performance in terms of delivery reliability, quality, technical support, and in-time response, generate reports accordingly to identify and manage risk;
  • Develop and drive supplier’s KPI and ongoing performance improvement.


Supplier Communication

  • Keep suppliers informed on new development demand and requirement or changes in market conditions that might affect demand for suppliers’ products or services;
  • Involve suppliers in production planning sessions so that suppliers can integrate their own production schedules according to requirements, improving efficiency and reducing the risk of supply shortages.
  • Provide training to familiarize new suppliers with the company’s business processes and quality systems;
  • Other duties as required


About the perfect candidate

  • Bachelor’s degree in Engineering;
  • 5+ years of working experience in Procurement or similar roles in the mechanical or electrical field is preferred;
  • Good knowledge of quality/technical knowledge and experience in VAVE projects is considered an asset;
  • Good knowledge of international procurement processes;
  • Strong and effective written, verbal and interpersonal communication skills in English; Good command of the Chinese language is required;
  • Critical thinker and problem-solving skills;
  • Great communication, interpersonal and networking skills;
  • Outstanding negotiation abilities;
  • Demonstrated experience in working with an international team;
  • Willing to travel on a frequent basis.


We offer

  • Job in a fast-developing company which embodies sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, commuting allowance;
  • Team building events and employee learning opportunities.

Please note that position is open for candidates living in the Netherlands with valid residence permits.

Due to the high application volumes please note that only candidates who are selected to move to the next stage will be contacted by BYD within a three week period after submitting their application.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: Supplier Relationship Manager - Schiedam Netherlands - R & D

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Jr. Sales Manager


Sweden
Posted on Thu, 15 Aug 2019    Open till: Thu, 29 Aug 2019

Summary

BYD, the largest manufacturer of electric buses in the world, is looking to a Bus Junior Sales Manager for the Nordic countries (Sweden, Norway, Finland, and Denmark) to encompass its ambitious expansion strategy. The role of the Junior Sales Manager is to maintain the contacts with the cities interested in converting its bus fleets into electric buses.

Job details.

Department

Sales - Electrical buses

Position

Full time (40 hr)


Responsibilities

As Jr. Sales Manager your Key Responsibility areas will be:

  • Generate and maintain contacts with the cities interested in sourcing electric buses;
  • Provide the cities with the necessary information needed to prepare the bus tenders;
  • Ensure the achievement of the sales targets for his/her area of responsibility.

As Jr. Sales Manager your daily tasks will be:

  • Define a plan of cities to approach based on volume and repeatability criteria;
  • Initiate and maintain contacts with city officials and bus operators;
  • Define with customer required specifications, delivery times and costs;
  • Report the pipeline status regularly;
  • Ensure the company sales targets;
  • Ensure the company margin target for the area.


About the perfect candidate

  • Minimum 2 years’ experience in Sales Management role in the automotive field, preferably bus sales;
  • Business-related Bachelor’s degree;
  • Excellent language skills in English and at least in one more Nordic language ( Swedish, Norwegian, Finnish or Danish);
  • Highly skilled Excel and PowerPoint user;
  • Training of Value-added selling and high-level negotiation will be highly appreciated;
  • Ability to work with teams from various countries and cultural backgrounds, positive attitude;
  • Excellent negotiation skills, value-added selling, creative thinking, analytical reasoning, listening skills.
  • Ready for business travels up to 50 % of the time.


We offer

  • Job in a rapidly growing company which embodies sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, sales commission based on KPI`s, commuting allowance;
  • Team building events and employee learning opportunities.



Please note that only candidates who are selected to move to the next stage will be contacted by BYD within a three week period after submitting their application.

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: Jr. Sales Manager - Sweden - Sales - Electrical buses

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After-Sales Engineer


Sweden
Posted on Thu, 15 Aug 2019    Open till: Thu, 29 Aug 2019

Summary

You passionate about new electric vehicles technology, skilled in providing high-level customer service and have the ability to work in a dynamic, international and multicultural environment.

Your main task is to receive requirements from the customer and transfer them to executable solutions. Which includes using technical knowledge and expertise as well as excellent communication skills to coordinate information between various parties – Service providers, Customer and Internal parties within BYD.

Job details.

Department

After-Sales

Position

Full time (40 hr)


Responsibilities

  • Provide technical support and guidance to service providers for all issues with BYD electric buses operating in the Nordic region;
  • Create technical reports and documentation for the customers;
  • Implement technical upgrading and service campaign as required by BYD HQ;
  • Create a service/warranty report after technical repairs.


About the perfect candidate

  • Technical education: mechanical, electrical, automotive or electronic engineering;
  • Preferably relevant work experience with after-sales service of industrial equipment such as buses, trucks, commercial vehicles or similar;
  • Solid mechanical and electrical knowledge;
  • English and Swedish language skills; Chinese language will be considered as a strong bonus
  • Very good communication skills, patient and with solutions-oriented mindset;
  • Flexible and able to work independently;
  • Willing to travel within Benelux up to 60% of time
  • Driver`s license


We offer

  • Work in a rapidly growing, innovative company and industry which represents sustainable technology;
  • Performance and experience based competitive remuneration, commuting allowance;
  • Team building events;
  • A chance to develop new processes and develop the After-sales team in Europe.





Please note that only candidates who are selected to move to the next stage will be contacted by BYD within a three week period after submitting their application.

Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: After-Sales Engineer - Sweden - After-Sales

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After-Sales Engineer


Schiedam , Netherlands
Posted on Thu, 15 Aug 2019    Open till: Thu, 29 Aug 2019

Summary

Why After Sales team:

You passionate about new electric vehicles technology, skilled in providing high-level customer service and have the ability to work in a dynamic, international and multicultural environment.

Your main task is to receive requirements from the customer and transfer them to executable solutions. Which includes using technical knowledge and expertise as well as excellent communication skills to coordinate information between various parties – Service providers, Customer and Internal parties within BYD

Job details.

Department

After-Sales

Position

Full time (40 hr)


Responsibilities

  • Provide technical support and guidance to service providers for all issues with BYD electric buses operating in the Benelux region;
  • Create technical reports and documentation for the customers;
  • Implement technical upgrading and service campaign as required by BYD HQ;
  • Create a service/warranty report after technical repairs.


About the perfect candidate

  • Technical education: mechanical, electrical, automotive or electronic engineering;
  • Preferably relevant work experience with after-sales service of industrial equipment such as buses, trucks, commercial vehicles or similar;
  • Solid mechanical and electrical knowledge;
  • Excellent English language skills; Chinese will be considered as a strong bonus
  • Very good communication skills, patient and with solutions-oriented mindset;
  • Flexible and able to work independently;
  • Willing to travel within Benelux up to 60% of time
  • Driver`s license


We offer

  • Work in a rapidly growing, innovative company and industry which represents sustainable technology;
  • Performance and experience based competitive remuneration, commuting allowance;
  • Team building events;
  • A chance to develop new processes and develop the After-sales team in Europe.




Please note that Position is open for candidates living in the Netherlands with valid residence permits.

Please note that only candidates who are selected to move to the next stage will be contacted by BYD within a three week period after submitting their application.


Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: After-Sales Engineer - Schiedam Netherlands - After-Sales

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Tender Project Specialist


Schiedam , Netherlands
Posted on Thu, 15 Aug 2019    Open till: Thu, 29 Aug 2019

Summary

Why Tender Department

BYD Europe BV offers a full line of BYD electric vehicles of which Electric Buses are the most important product. The E-Buses are mainly sold to large parties such as municipalities, airports, and public transport companies through a tender in Europe, including but not limited to Benelux, Germany, Iberia, Nordics.

The Tender team is the key to winning new projects and growing BYD business in Europe. In order to win tenders, it is crucial that we are able to distinguish BYD from the other bidders, whilst complying with the regulations and specific requirements. As Tender Specialist, you will analyze and coordinate the tender documentation flow between several departments to create the best possible offer. In this position, you will have to be able to switch focus quickly, balance several tasks with tight deadlines and communicate in a diplomatic and energetic manner. We do appreciate Chinese and German, Dutch or Spanish language knowledge to support various markets.

Job details.

Department

Tender

Position

Full time (40 hr)


Responsibilities

To succeed in the Tender evaluation phase, you will:

  • Translate, analyze and summarize initial government or bus operator tender inquiry;
  • Lead, monitor and smoothen communication between Sales managers, R&D Engineers, A/S Engineers, Legal & Finance team colleagues during tender evaluation phase;
  • Collect and analyze evaluation forms;
  • Share expertise and constructive feedback during the tender SWOT evaluation process.

To succeed in Tender preparation phase, you will:

  • Handle multiple tasks with various deadlines in several tenders simultaneously by coordinating tender documentation between all parties;
  • Propose and push forward innovative solutions to secure a balance between the client`s inquiry and BYD`s offer;
  • Together with the R&D team translate the technical information into concrete, easily readable and distinctive offer for the client;
  • Together with Sales team formulate the quotation strategy;
  • Collect, analyze and summarize tender documentation from all included parties and submit to the client;
  • Communicate with the client about possible questions and further price offer negotiations;
  • Prepare monthly reports.


About the perfect candidate

  • Education in technical studies; mechanical or electrical engineering education will be considered as an advantage;
  • Excellent English language skills; Chinese, Dutch, German, Spanish language skills will be considered as an advantage;
  • Preferably relevant working experience in the tender, bidding process, procurement or sourcing field;
  • Experience in the automotive industry will be considered as an advantage;
  • Able to prioritize and work independently, with efficient time management skills;
  • Able to analyze large amounts of information with an eye on detail;
  • Able to multitask between several tenders and in various project stages simultaneously;
  • Strategically thinking and ability to act tactical when communicating with stakeholders.


We offer

  • Work in a rapidly growing company which embodies sustainable and forward-thinking technology;
  • Performance and experience based competitive remuneration, commuting allowance;
  • Team building events and employee learning opportunities.

Please note that Position is open for candidates living in the Netherlands with valid residence permits.

Please note that only candidates who are selected to move to the next stage will be contacted by BYD within a three week period after submitting their application.



Interested?

Apply directly via the form below


Your personal information

Full name
E-mail address
This doesn’t look like an email address, please try again.
Phone number
This doesn't look like a phone number, please try again.

Important attachments

Upload recent CV or resume
.pdf .doc .docx files up to 2Mb are supported
Add file

Or send your recent CV or resume and cover letter to:

HR Info team

career.eu@byd.com

Subject: Tender Project Specialist - Schiedam Netherlands - Tender

Working at BYD.

Working together towards a clean environment.

A career at BYD combines the energy and entrepreneurial spirit of a startup with the stability and power of a multinational company. Our mission is to create technological innovation for a better life and we passionately pursue our goal to change the world for the better every day.

Who we are.

What we're looking for.

Refine vacancies (6)
Regional After Sales Manager – Nordics – Commercial vehicles (EV Bus)
After-Sales
Stockholm , Sweden
Supplier Relationship Manager
R & D
Schiedam , Netherlands
Jr. Sales Manager
Sales - Electrical buses
Sweden
After-Sales Engineer
After-Sales
Sweden
After-Sales Engineer
After-Sales
Schiedam , Netherlands
Tender Project Specialist
Tender
Schiedam , Netherlands