AFTER-SALES MOBILE TECHNICIAN – Sweden E-Buses division

Date:2018-5-7 End: 2018-6-30

Description

BYD EUROPE BV is currently hiring a new member for the After-Sales Service Team of the BYD Electric Buses Division in Europe. The after-sales mobile technician provides full after-sales support to customers in Sweden: service, maintenance and repairs. Assistance in other Western European countries might occasionally be required. The after-sales mobile technician is a troubleshooter who handles all regional dealers’ after-sales issues.

The After Sales Mobile Technician reports to the regional after-sales manager and the after-sales manager of BYD Europe.

This position is part of the after-sales service team. Candidates must be passionate about new electric vehicles technology, skilled in providing high-level customer service and have the ability to work in a dynamic, international and multicultural environment.

Main duties and responsibilities

• Provide technical field support for all issues with BYD electric buses operating in the Benelux region

• Undertake and assist with technical repairs, maintenance and service

• Create technical reports and documentation for the customers

• Implement technical upgrading and service campaign as required by BYD HQ

• Create service/warranty report after technical repairs

Qualifications

• Educational background in truck mechanics Relevant work experience with after-sales service of industrial equipment such as buses, trucks, commercial vehicles or similar

• Solid mechanical and electrical knowledge

• Proficient language skills in English

• Very capable in hands-on jobs

• Flexible and able to work independently and under pressure

• Willing to travel

• Full driving license

Contact information

If you would like to know more about this vacancy, please feel free to contact Kristel Ceusters by e-mail: kristel.ceusters@byd.com. You can submit your application by sending an English résumé and cover letter.